What should I do if the heat feels too hot?

Updated October 25, 2026

Stop heat if the warmth feels uncomfortable, or if you see marked redness or new swelling. Start at the lowest setting, 40 °C (104 °F), and stay within the manual's limits. Move up a setting only if the lower one felt comfortable.

Even if you've used it, you can return it within 45 days of delivery at no cost to you — if we need it back, we email you a prepaid US return label.

Related guide: Knee wraps and heating pads compared

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