Free US shipping · 45-day returns, even if you've used it · No extra charges at delivery

What if my order never arrives?

October 26, 2026

Updated October 25, 2026

If your order never arrives, you get a full refund. Email contact@welnexx.com. Please include your order number. Taxes, duties and customs fees are on us, not on you.

Related guide: Price, shipping and return details

45-day returns

Even if you've used it, the return is free.

Reply within 1 business day

Email contact@welnexx.com and include your order number if you have one.

Free shipping

No minimum order. Prepared in 1–3 business days, delivered in 6–12 business days.

No extra charges at delivery

Taxes, duties and customs fees are on us.

We make no medical claims for this wrap. It does not replace care from a clinician. If you have a medical condition or reduced feeling in your skin, ask a clinician before use.