Do you have a phone number or live chat?

Updated October 25, 2026

Email is the way to reach us, and we answer by email. Email us at contact@welnexx.com.

Even if you've used it, you can return it within 45 days of delivery at no cost to you — if we need it back, we email you a prepaid US return label.

Related guide: Setup, use and return details

Back to blog